terms and conditions

gooodpay - a better way to pay

gooodpay offers two facilities (Goood Affiliates and Goood Connections), with a third on its way (Goood Round Ups+), that turns everyday spending and purchase decisions into a passive revenue stream for community groups dealing with local initiatives and registered charities and NGO's that are dealing with broader social and environmental issues.

We achieve this by enabling Goood Account Holders/Members to earn cash rewards from participating in-store and online merchants and businesses, which can be seamlessly and transparently shared with the Members nominated beneficiaries.

Later this year (2019) we will enable our Members to opt into rounding up their transactions to the nearest $1, $2 or $5 which the Member can also share with their nominated beneficiaries.

Please read our Terms and Conditions carefully to ensure you fully understand how gooodpay works for you.

‘We’, ‘us’, 'gooodpay', 'Goood' and ‘our’ refer to The Good Technology Co Pty Ltd (ACN: 609 669 481).

The owner of gooodpay is The Good Technology Co Pty Ltd (ACN: 609 669 481).

Cash Rewards via Goood Affiliates and Goood Connections

    1. gooodpay enables it’s Members to earn cash rewards from in-store and online Participating Businesses and Retailers (also known as gooodpay Reward Partners)

    2. cash rewards are cash payments made to Members chosen beneficiaries, by The Good Technology Co Pty Ltd (ACN: 609 669 481), on behalf of gooodpay Reward Partners

    3. cash rewards can be retained by the Member

    4. Members may only choose beneficiaries who are Registered Beneficiaries with gooodpay

    5. they are calculated on a predetermined percentage of a total purchase value (less delivery costs in some cases) on a successful transaction from our Reward Partners (inclusive of any taxes, including any GST, included on the transaction)

    6. in some cases, a predetermined percentage of any generated cash reward can be automatically allocated to a single Beneficiary with the Member managing the remaining percentage as per Point 2 of this section

    7. gooodpay retains 30% of any rebate value that is generated as a means to fund the operating costs with the aim of reducing this to 20% or less


    8. For example

      A gooodpay Member has chosen to split and share their rebates the following way:

      20% for themselves
      40% for the local footy club
      40% for the local school

      The Member pays for goods worth $100.00 from a participating merchant or business offering 10% cash reward on the total purchase value.

      The Member is immediately entitled to a $7.00 cash reward ($10.00 less gooodpay’s 30%), which gooodpay will collect and allocate as per the Members split allocations at the time of the purchase:

      $1.40 for themselves
      $2.80 for the local footy club
      $2.80 for the local school


    9. cash rewards are calculated post purchase and accrued on a daily basis

    10. cash rewards retained by the Member are converted into Australian dollars and deposited into the Members nominated bank account on or near the first Tuesday of each month provided that an amount of $50 or more has been accrued

    11. cash rewards allocated to the Member’s nominated beneficiaries are reconciled and held on behalf of the beneficiary by gooodpay

    12. cash rewards allocated to Registered Beneficiaries are converted into Australian dollars and deposited into the beneficiary’s nominated trading account by gooodpay on a quarterly basis or when the total rebate value has reached $100.00

    13. the cash reward value associated with any gooodpay Rewards Partner will NOT be included in any refund arrangement with the Reward Partners unless stated otherwise by the Reward Partner

    14. gooodpay reserves the right to adjust (retrospectively or otherwise) cash rewards at its absolute discretion in the event of incorrect calculating and/or crediting of cash rewards whether due to its own error or for any other reason.

Round Ups via Goood Connections - available late 2019

Late this year (2019) Members will be able to opt in to round up to the nearest $1, $2 or $5 on debit transactions relating to the bank accounts that the Member has connected with their Goood Account, and distribute them much the same way as the Member chooses to distribute their earned cash rewards.

Round ups, like cash rewards, can be passed onto the Members chosen beneficiaries to help boost the beneficiaries fundraising.

Round ups, like cash rewards, can be retained by the Member, to help boost their personal savings.

Round ups, like cash rewards, are calculated and accrued on a daily basis.

They are collected from the Members bank accounts on a monthly basis, via a direct debit facility which is managed by Split Payments, our Open Banking Payments Platform partner.

Some other key points, which will be updated over the coming months, include:

  1. gooodpay DOES NOT RETAIN any portion of a Members round up for themselves. That is, 100% of the Members round ups are distributed as per the Members current SPLIT settings

  2. collected round ups are held by gooodpay, until the Members savings goal has been reached, or the beneficiaries fundraising target has been met

  3. rounding up is applied to every debit transaction associated with the bank account that the Member has connected to their Goood Account

  4. the '+' component of the feature relates to our potentially adding addition fundraising/savings features including one of donations that are distributed as per the Members current Splits, and recurring payments that are handle much the same way

  5. more to follow as we further develop our Round Ups+ application

Goood Connections Explained

Goood Connections is our product that operates in early stage Open Banking. Basiq are our Open Banking Partners and it is their technology that we use to connect Goood Accounts with the account holders nominated bank accounts. This in turn facilitates two goood outcomes:

  1. enables any card/EFT associated with the nominated bank account to generate/earn cash rewards when paying for goods and services from our in-store and all online reward partners

  2. enables us to calculate round ups (to the nearest $1, $2, or $5) if the Goood Account Holder has opted for this feature, for all debits associated with any Goood Connections bank account

Part of our partnership responsibility is for us to provide Basiq's Terms and Conditions within our own Terms and Conditions, as follows:

1. PROVIDE ACCURATE INFORMATION

  1. Each User (this being a Goood Account Holder that has connected their bank account(s) to their Goood Account) agrees to provide and warrant that all information provided or otherwise submitted via the Services is true, accurate and complete.

  2. Each User acknowledges and agrees that it is responsible for its use of the Services and that:

  • each User uses the Services at their own risk;

  • the Services will only be used for the User’s own lawful purpose in accordance with this Minimum User Terms; and

  • if there are any unauthorised access or use of the Services or any breach of security, the User must immediately notify gooodpay of such activity.

2. PROPRIETARY RIGHTS

  1. The User represents and warrants it is permitted to use content delivered to the User via the Services. The User may not copy, reproduce, distribute or create derivative works from this content. The User agrees not to reverse engineer any of the source code or technology associated with the Services.

3. CONTENT AND DATA

  1. Your use of the Services supplied by gooodpay is subject to interoperation of services supplied by third party websites or applications. By using the services, you appoint gooodpay as your limited agent authorised to: access such third party websites or applications, servers, documents and information as designated by you; use your information; and perform all acts as required for gooodpay and Basiq to supply Services to you.

  2. Each User is licensing to gooodpay and its service providers (including but not limited to Basiq) (Service Provider) any information, data, materials or other content the User provides through or to the Services (Content), the right to use, modify, display, manipulate and create derivative works using such Content and provide the Services to the User.

  3. Each User acknowledges and agrees a Service Provider may also use, sell, license, reproduce, distribute and disclose aggregate, non-personally identifiable information that is derived through the User’s use of the Services.

4. DISCLAIMERS

  1. Each User acknowledges and agrees that:

  • its use of the Services and all information, products or content are provided to such User in good faith on an “as is” and “as available” basis. To the fullest extent permitted by law, the User and Service Providers expressly disclaim all warranties of any kind as to the Services and all information, products and other content (including that of third parties) included in or accessible from the Services;

  • the User is responsible for determining the suitability of any Services and such User relies on any Content or other information provided via the Services at its own risk;

  • use of the Services, Content and other information provided by gooodpay and Service Providers is at their own risk and the restrictions applicable to gooodpay are equally applicable to the User;

  • gooodpay and Basiq makes no warranty that:(i) the Services will meet the User's requirements; (ii) the quality of the Services will meet the User’s expectations; (iii) the Services will be uninterrupted or error-free; (iv) any information, product or content obtained via the Services will be accurate or reliable; and (v) any errors in the software or technology will be corrected.

  • the User downloads or otherwise obtains through the use of the Services the material or data at its own discretion and risk and that the User will be solely responsible for any infections, contaminations or damage to their computer, system or network; and

  • gooodpay and Basiq are not responsible or liable for delays, inaccuracies, errors or omissions arising out of any User’s use of the Services, any third party software, services or operating system.

5. LIMITED WARRANTIES

  1. The User warrants that:

  • it has the power, right, authority and entitlement to execute these Terms and perform its obligations under these Terms;

  • it has full corporate power to execute, deliver and perform its obligations under these Terms;

  • these Terms constitute a legal, valid and binding obligation of it enforceable in accordance its terms by appropriate legal remedy; and

  • in entering into and performing its obligation under these Terms it has not and will not be in breach of any relevant law or any obligation owed to another person.

6. INDEMNITY

  1. Each User agrees to be liable for and to indemnify, defend and hold Basiq harmless from and against any and all claims, liabilities, suits, actions and expenses, including costs of litigation and reasonable legal costs, resulting directly or indirectly from:

  • any violation of these Terms or of any intellectual property or other right by the User;

  • any use or misuse of the Services, Content or data from or by the User, its employees, contractors or agents or any third party; and

  • any breach of law, regulation or licence by a User.Each User agrees that Basiq is a third party beneficiary to the above provisions, with all rights to enforce such provisions as if Basiq is a party to these Terms.

7. BASIQ A PARTY

  1. Each User acknowledges and agrees that:

  • the User enters into these Terms with gooodpay who, for the purposes of accepting these Terms, is acting as limited agent for Basiq; and

  • each User agrees that Basiq is a third party beneficiary to the above provisions, with all rights to enforce such provision as if Basiq were a party to these Terms.

gooodpay Membership requirements

By becoming or continuing to be a Member of gooodpay, you acknowledge and agree:

  1. that it is free to join gooodpay which gives you immediate access to 100's of Goood Affiliates.

  2. that it is currently free to connect your credit and/or debit cards via our Goood Connections product to your Goood Account which gives you access to in-store and additional online Reward Partners. However, we may need to reconsider this in the future and potentially charge a nominal subscription fee (somewhere between $0.50 to $1.00 per month). No doubt we will keep you posted on this and give you plenty of advanced notice of any changes.

  3. to providing your correct personal details when joining gooodpay

  4. to receiving notifications (emails and the like) from us as a way of updating you of all that is goood

  5. that the cash rewards you have earned through spending with our Reward Partners will be calculated on a daily basis

  6. that your cash rewards will be allocated daily in accordance with your current Splits

  7. that your pending rebates will be fulfilled, and distributed as per the above Section 1. Cash Rewards, points 6, 7 and 8

  8. that the cash reward value associated with any gooodpay Rewards Partner will NOT be included in any refund arrangement with gooodpay Reward Partners unless stated otherwise by the Reward Partner

  9. that your Goood Account may also be credited with Bonus Cash Rewards as a result of promotional or incentive programs offered by gooodpay from time to time

  10. to contact gooodpay if you have a general complaint or dispute relating to your cash rewards and round ups

gooodpay Reward Partner requirements and obligations

Application to becoming a goodpay Rewards Partner is achieved upon submitting a successful application via the gooodpay website, www.gooodpay.com.au.

By becoming or continuing to be a Rewards Partner, you acknowledge and agree to:

  1. provide the correct Merchant details to enable gooodpay to fulfil their obligations

  2. immediately notify us of any changes to Merchant details that would affect our capacity to fulfil its obligations and commitments

  3. provide a Members rebate of no less than 3% (unless otherwise agreed to by us) of the total purchase value on a successful transaction (inclusive of any taxes, including GST, included on the transaction) made by our Members, to be paid in Australian dollars to is in accordance with point 6 below

  4. that Members can request that we pass on their rebate with Registered Beneficiaries of their choice

  5. either authorising gooodpay, via our payments partners Split Payments, to debit your nominated business trading account on a monthly basis (or as required) the total value of funds required to fulfil your participation as a gooodpay Rewards Partner, or prepaying such funds to the minimum value of $100 which will be drawn upon as required

  6. ensure appropriate funds are available in your nominated business trading account to honour our Member rebates

  7. provide us a minimum of 60 days notice should you wish to discontinue being a Reward Partner

  8. grant us permission, in our effort to create a richer user experience for all our user groups (Members, Reward Partners, Beneficiaries) to send your notifications (emails) and to use and incorporate key branding material (brand name, logo, trade marks etcetera) into our marketing material, program delivery channels including websites, blogs etcetera

  9. contact us should you have any issues or concerns relating to our product and services in terms of rebate calculation or distribution, or if you have a general complaint or dispute.

gooodpay Beneficiary Partner requirements and obligations

Application to becoming a gooodpay Beneficiary is achieved upon submitting a successful application via the gooodpay website, www.gooodpay.com.au.

By becoming or continuing to be a Registered Beneficiary, you acknowledge and agree to:

  1. becoming/providing a Project Champion who is to be our primary point-of-contact

  2. provide details of the community-group or not for profit project that you wish to raise funds for, including amount required if applicable

  3. if applicable, id verification of the Project Champion

  4. provide confirmation of your not for profit or charity status

  5. provide community-group or not for profit entity details including peak body registration details if applicable

  6. provide community-group or not for profit banking details including bank account name, BSB and Account numbers

  7. provide a copy of a blank cheque (should the community-group or not for profit have such a facility) if banking verification is required

  8. grant us permission, in its effort to create a richer user experience for all our user groups (Members, Reward Partners, Beneficiaries) to send you notifications (emails) and to use and incorporate key branding material (brand name, logo, trade marks etcetera) into their marketing material, program delivery channels including websites, blogs etcetera.

  9. contact us should you have any issues or concerns relating to our product and services in terms of rebate calculation or distribution, or if you have a general complaint or dispute.